Last Updated: [Insert Date]
Welcome to Children Peripherals! These Terms and Conditions (“Terms”) govern your use of our website www.childsgears.com and all purchases made through our site. By accessing our website or placing an order, you agree to be bound by these Terms.
Our Promise: At Children Peripherals, we’re dedicated to creating magical spaces for children with our carefully curated collection of kids’ furniture and decor. These Terms are designed to ensure a transparent and delightful shopping experience for all our customers.
1. Website Use
1.1 Eligibility
Our website and services are intended for users who are at least 18 years old or accessing the site with parental/guardian supervision.
1.2 Account Responsibility
If you create an account with us:
- You are responsible for maintaining the confidentiality of your account information
- You agree to provide accurate and complete registration information
- You must notify us immediately of any unauthorized use of your account
1.3 Intellectual Property
All content on our website, including text, graphics, logos, and product designs, is the property of Children Peripherals and protected by intellectual property laws. You may not:
- Reproduce, distribute, or modify any content without our express written permission
- Use our products or designs for commercial purposes without authorization
- Remove any copyright or proprietary notices from our materials
2. Products and Services
2.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and specifications. However:
- Colors may vary slightly due to monitor settings
- Minor design variations may occur in handmade items
- We reserve the right to update product information without notice
2.2 Product Availability
All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either:
- Offer a comparable alternative, or
- Cancel the item and refund the applicable amount
2.3 Age Recommendations
Our products are designed for children of various ages. Please:
- Follow all age recommendations provided with each product
- Supervise children when using our furniture and decor items
- Assemble all furniture according to provided instructions
3. Orders and Payments
3.1 Order Process
Placing an order involves these steps:
- Select your items and add them to your cart
- Review your order details and shipping information
- Choose your preferred payment method
- Submit your order (this constitutes an offer to purchase)
- Receive order confirmation via email
Note: An order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order before shipment.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details on our servers.
3.3 Pricing and Taxes
All prices are listed in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. You are responsible for:
- Any customs duties or import taxes for international orders
- Verifying the total cost before submitting your order
4. Shipping and Delivery
4.1 Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: Via EMS for orders of $50 or more, delivered in 15-25 business days after shipment
Note: We currently ship worldwide, except to some Asian countries and remote areas. Shipping times are estimates and may vary by location.
4.3 Delivery Issues
If your order is delayed or appears lost in transit:
- Contact us immediately at [email protected]
- We will work with the carrier to resolve the issue
- We are not liable for delays caused by carriers or customs
5. Returns and Refunds
5.1 Return Policy
We want you to love every magical piece you order. Our return policy includes:
- Return Window: 15 days from the delivery date
- Condition Requirements: Items must be unused, in original condition with all tags and packaging
- Proof of Purchase: Required for all returns
5.2 Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
- Swaddles & Wearable Blankets (hygiene reasons)
- Opened Kids’ Decorative Pillows
- Opened Toddler Bedding sets
5.3 Return Process
To initiate a return:
- Email [email protected] within 15 days of delivery
- Include your order number and reason for return
- Wait for our approval and return instructions
- Ship the item to our Returns Department at:
Children Peripherals Returns Department
3768 Center Avenue
Fresno, US 93706
5.4 Refunds
Once we receive and inspect your return:
- Refunds are processed within 5-7 business days
- The refund will be issued to your original payment method
- Original shipping fees are non-refundable (except for defective items)
6. Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us immediately at [email protected] with photos
- We’ll arrange for a free replacement or return
- We cover return shipping costs for damaged/defective items
7. Liability Limitations
Children Peripherals shall not be liable for:
- Any indirect, incidental, or consequential damages
- Issues arising from improper product use or assembly
- Events beyond our reasonable control (natural disasters, etc.)
Our total liability for any claim related to our products or services shall not exceed the purchase price of the item in question.
8. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect, use, and protect your personal information.
9. Changes to These Terms
We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use of our site after changes constitutes acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Children Peripherals
3768 Center Avenue
Fresno, US 93706
Email: [email protected]
Thank You for helping us create magical spaces for children around the world! We appreciate your trust in Children Peripherals.
